Group Email Document Management

Manage large volumes of customer emails in a team environment

Import emails automatically from POP and IMAP compliant email servers such as Microsoft Exchange and Lotus. 
Imported emails can be distributed to team members for processing without the headache of managing group mail boxes. Send replies from within PaperTrail to track all correspondence together. Replies are automatically threaded under a single item. Email aliases can be set up to serve as the initial kick off for workflow processes. Our MS Addin allows individual users to send emails from Outlook directly to PaperTrail, Metadata can be associated with these emails, as well as allocating to specific users or groups of users. Email Options for example: sending the entire email or only attachments can be easily selected by the user.  

Losing data because of poor filing?

You need a system that keeps every document in its place. PaperTrail is a powerful electronic document management system that supports and organises your critical business processes.

Any Document Type

 

Capture

 

Storage and Manage

 

Share

 

Powerful Enterprise Content Management

Spend less time managing paper and more time managing processes.
N
Automate business operations ensuring compliance and increase efficiency
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Customisable workflows and powerful form capability
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Allocate incoming correspondence to initiate business procedure
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Collect critical data for customised reports and intelligent searching
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Easily manage permission structures allowing limited access to sensitive information
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IOS and Android compatibility
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Electronically sign and send documents
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Signature compliance in terms of both ECT Act and POPI
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Tight integration to MS Office and Outlook
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Customised third party system integration

Go paperless. Make the switch today.

Where to find us

Johannesburg Office

138 Athol Street,
Highlands North,
2192
Tel: 011 880 4411

Cape Town Office

Unit 5,
10 Park Lane, Grosvenor Square,
Century City, Cape Town
Tel: 021 913 1221

Durban Office

59 Aberdare drive, Industrial Park, Phoenix, Durban, 4051
Tel: 031 508 1520

Ghana Office

Empower Suites, 8th Floor, Block A, The Octagon, Barnes Road, Central Accra, Ghana
Tel: +233 261 878 023

New Zealand Office

23 Piwakawaka Court, Rototuna, Hamilton, New Zealand 3210
Tel: +64 (0)21 646 767 OR
+64 (0) 2239 27507

 

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