Digitisation, Digitalisation and Digital Transformation
We live in an era of technology where new business sectors are being formed resulting in new catchphrases being offered, often similar in meaning but at the same time being misunderstood. It’s no wonder that there would be confusion differentiating between these similar-sounding terms.
Digitisation: moving from analogue to digital
Not long ago, business processes were typically analogue. Businesses would print our product manuals, repair books, hard copies of data and information that would be stored in boxes and filing cabinets. While some businesses may still operate this way, the majority have moved to digital. Paperless businesses thrive, where all data and information is stored digitally, somewhere out in a virtual world.
PaperTrail provides these businesses with the opportunities to host all documentation and data digitally. PaperTrail creates digital content which can easily be categorised, indexed and stored electronically. These documents are accessed via an array of devices and applications, making them easily accessible within seconds.
Digitalisation: making the information work for you
PaperTrail allows for the digital creation and management of content, almost instantly.
Digitalisation can occur when implementing PaperTrail Forms that efficiently replace for example hard copy books for service field agents, while at the same time connecting the service field agent to existing information about the customer. This means that the service field agent is informed with knowledge to best assist the client, and is able to access information about the repair and complete checklists governed by approved business process. This information would often be extended to mobile devices which providing the service field agent with all required information to perform their job whilst immediately in front of their valued Client.
Digital Transformation: creating new business concepts from digitalisation
In today’s information era, data has become easily accessible across multiple platforms due to digitisation and digitalisation. PaperTrail allows support for digital transformation, creating new applications that connects all digitised data across the business.
PaperTrail is dedicated to the improvement of developing tools that enable companies to successfully implement digital transformation projects, providing significant savings to businesses in terms of time, efficiency and money.
The digital age has altered the way we work and play. These ongoing developments keep our team busy, as PaperTrail continually works at developing new ways to help businesses redefine themselves for the new digital era. We require access from any device – desktop or mobile to our critical data. The PaperTrail eSignature Module, together with built-in workflow capability is an excellent example of how PaperTrail assists Business in providing a solution that addresses all the pain points that exist in the analogue world.
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