Bridging the gap between customers and your company.

The drive to consistently improve communications between a customer and a company, is one that is gaining more momentum in the digital space. Face to face interactions is no longer considered the norm, as more customers would like to interact with their preferred businesses from the comfort of their own personal space.

A shift in this dynamic is propelling businesses to invest in platforms that would allow them to interact with their customers via digital mediums. As a result, companies can expect increased revenue, reduction in overhead costs and improved turnaround times to the customer, from these investments.

Introducing PaperTrail to your organisation has a plethora of benefits for both customer and company.
• Bespoke customer facing platforms, designed for specific aspects of the business.
• Realtime interactions between customer and company.
• Improved processing of documentation for key business activities.
• Enabling customers access to your products anywhere, anytime.
• Transparency between both parties, and communication with electronic signatures.

The benefits of PaperTrail are two sided, as it streamlines the communications channel from customer to your company but at the same time, provides structured and maintained internal operations via the platform.

Written by: Avinash Brijmohan
Professional Services Consultant at Egis Software
Avinash is responsible for implementation and delivery of PaperTrail Projects.

Losing data because of poor filing?

You need a system that keeps every document in its place.
PaperTrail is a powerful electronic document management system that
supports and organises your critical business processes.

Any Document Type


Storage and Manage


Powerful Enterprise Content Management

Spend less time managing paper and more time managing processes.
Automate business operations ensuring compliance and increase efficiency
Customisable workflows and powerful form capability
Allocate incoming correspondence to initiate business procedure
Collect critical data for customised reports and intelligent searching
Easily manage permission structures allowing limited access to sensitive information
IOS and Android compatibility
Electronically sign and send documents
Signature compliance in terms of both ECT Act and POPI
Tight integration to MS Office and Outlook
Customised third party system integration

Go paperless. Make the switch today.

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